08-21-2008 03:18 AM - edited 03-15-2019 12:45 PM
Hi,
Im new to CCM, im trying to register IPPhones (7960) to CCM 4.1 however it fails.
The phones used to register with Sylantro as call agent however i changed it to CCM for testing.
This is my phone configuration:
DHCP server (its not configured with option 150, so it will not send TFTP IP address, instead i have hardcoded TFTP IP address to be my CCM's IP address).
I've configured the MAC address of IP phone in CCM, device - phone
When i boot the phone, I can see the phone is trying to communicate with CCM, however its failing, I see the following in the Ethereal trace.
Ip Phone --> CCM -- read req OS79XX.txt
---
---
CCM --> IP Phone -- Error code file NOT
found.
Ip phone --> CCM -- Read request Macaddressofphone.cnf
CCM --> iphone -- file not found.
like wise for Ringlist.dat & CARD.BTXML.
Please help,
Cheers,
Sylvester, Prasanth
08-21-2008 03:24 AM
Have you checked to see that The TFTP service on callmanager is running?
08-21-2008 03:31 AM
hi,
Thanks for the reply, yes, I checked that, its running, I even restart tftp server on the box.
08-21-2008 05:06 AM
Do you have multiple callmanagers? Pub/Sub?
08-21-2008 05:51 AM
what protocol are you using for the phones??
HTH
java
if this helps, please rate
08-21-2008 04:57 PM
Since the phones were communicating with Sylnatro earlier, it was all SIP. Now, i havent changed anything. How do I do that?
Please help.!
08-21-2008 06:51 PM
that's the issue
you need to load SCCP on the phones, CUCM 4.X does not handle SIP phones
Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml
only 5.x and 6.x can handle SIP phones
HTH
java
if this helps, please rate
08-22-2008 12:56 AM
Hi, Thanks for your reply. I believe that could be the reason.
I've made few changes here,
OS79XX.TXT file, is used while booting a SIP phone? I added P00403010102 there. (Im not sure what image is that).
When i booted the phone, this is what i get to see,
note: 10.253.253.251 is my CCM 4.1
10.253.253.119 is my IP phone
10.253.253.119 10.253.253.251 TFTP Read Request, File: OS79XX.TXT\000, Transfer type: octet\000
10.253.253.251 10.253.253.119 TFTP Data Packet, Block: 1 (last)
10.253.253.119 10.253.253.251 TFTP Acknowledgement, Block: 1
10.253.253.119 10.253.253.251 TFTP Read Request, File: MGCDefault.cnf\000, Transfer type: octet\000
10.253.253.251 10.253.253.119 TFTP Error Code, Code: File not found, Message: File not found\000
10.253.253.119 10.253.253.251 TFTP Read Request, File: /MGC001201010E44.cnf\000, Transfer type: octet\000
10.253.253.251 10.253.253.119 TFTP Data Packet, Block: 1
10.253.253.119 10.253.253.251 TFTP Acknowledgement, Block: 1
10.253.253.251 10.253.253.119 TFTP Data Packet, Block: 2
....
...
10.253.253.251 10.253.253.119 TFTP Data Packet, Block: 4 (last)
10.253.253.119 10.253.253.251 TFTP Acknowledgement, Block: 4
10.253.253.119 10.253.253.251 TFTP Read Request, File: RINGLIST.DAT\000, Transfer type: octet\000
10.253.253.251 10.253.253.119 TFTP Data Packet, Block: 1 (last)
10.253.253.119 10.253.253.251 TFTP Read Request, File: CARD.XML\000, Transfer type: octet\000
10.253.253.119 10.253.253.251 TFTP Acknowledgement, Block: 1
10.253.253.251 10.253.253.119 TFTP Error Code, Code: File not found, Message: File not found\000
Not sure what is wrong here. Im sure the configuration file is missing in the tftp server, however how will i configure those files manually? I dont have any idea abt those files.
08-22-2008 12:58 AM
I manually created this file,
MGC001201010E44.cnf
tftp_cfg_dir : "/"
phone_password : "cisco"
phone_prompt : "MGCP Phone"
sntp_mode : Unicast
sntp_server : "172.18.198.13"
# EST, AST, NST, BST, AT, WAT, GMT, HST, YST
time_zone : EST
dst_offset : 1
dst_start_month : "April"
dst_start_day : 0
dst_start_day_of_week : "Sun"
dst_start_week_of_month : 1
dst_start_time : 2
dst_stop_month : "Oct"
dst_stop_day : 0
dst_stop_day_of_week : "Sun"
dst_stop_week_of_month : 8
dst_stop_time : 2
dst_auto_adjust : 1
time_format_24hr : 1
date_format : M/D/Y
mgcp_gw_controller : 10.10.22.133
mgcp_input_port : 2427
mgcp_output_port : 2727
# xml_card_dir - specifies the directory to use for the
# retrieving the xml cards file. The base
# for the directory is the base TFTP Server directory.
# xml_card_dir is limited to 64 characters.
# xml_card_file - specifies the file name of the XML Cards
# file. xml_card_file is limited to 20 characters.
xml_card_dir : ""
xml_card_file : "CARD.XML"
# tos_media - specifies the value to be used for the tos bits.
# valid range is 0-7.
tos_media: 7
#use_mac_name - specifies whether to use the IP address
# or MAC Address in the endpoint name. The default is
# to use the IP address. Valid values are :
# [ 0 - IP Address (default) 1 - Mac Address ]
use_mac_name: 0
# End of Basic MGCP Default Config File.
Not sure if its correct.
08-21-2008 04:56 PM
No, I do not have multiple call manager. All I've is 1x 4.1 call manager.
08-22-2008 03:34 AM
Hi,
If you are not even using tftp server and hardcoded the ip address of call manager
Then,I would suggest download the phone load and run it on call manager.
phone will pick new load.
Thanks!
08-22-2008 05:03 AM
Done deal.
Its working, issue was i was not giving right image name in OS79XX.TXT
Now its working fine.
device -> Friware load information -> gave the hint
Cheers,
Sylvester !
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