Pushing a new signed phone load to 2000+ phones on CCM3.3(3)

Unanswered Question
Aug 21st, 2008

One of our Device Pools contains over 2000 devices. I will be scheduling a push of the newer SCCP signed phone load P00308000900 (cmterm-7949-7960.8-0-9.exe) over a coming weekend.

Trouble is - the Device Pool contains a LOT of devices :o(

What impact (if any) is this likely to cause? I'm assuming that it will just take a while for all the devices to pull the new xml file for the App Load from the Publisher/Subscriber they home to.

We run CCM 3.3(3) on App Load P00303030401 at present. It will be our 7960's that get the upgrade to P00308000900. Tests to a few devices have been successful - but when 2000+ get told to restart en-masse, i think our CCM cluster might have a heart attack! :o)

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
rob.huffman Thu, 08/21/2008 - 04:28

Hi Andy,

When we push a new Firmware to large numbers of IP Phones we do them 50 to 100 at a time so as not to run into the issues you are worried about.

Via ccmadmin if you go to;

Device>Phone>Search by Device Type>7960 and all the 7960's will be available (check 50 per page). Then Select-All checkbox and reset. You just go page by page and reset all 50. When I'm really living on the edge I'll reset two pages at a time ;-) This way you can also see if any don't come back to life after the upgrade.

Hope this helps!


andy_vvc2 Fri, 09/05/2008 - 12:24

Just by way of an update - im sat here at 9pm (UK time) slowly resetting 47 pages of 7960 IP phones - set at 50 phones per page!

Looks like it takes about 5 mins to reset 50 at a time. Refreshing the page shows them slowly moving from 'not registered' to having registered with the Publisher.

Thanks for the tip Rob!

rob.huffman Sat, 09/06/2008 - 10:03

Hey Andy,

You are most welcome my friend! Thanks for posting back with your results. +5 points for this kindness. This is a slow process but at least it's safe ;-)

Take care,



This Discussion