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ASA doesn't boot after update to 8.0.4

MaseBarnes
Level 1
Level 1

Hi!

I've updated one of our ASA's from 8.0.3.19 to 8.0.4 and it doesn't boot into system. Step back to 8.0.3.19 also doesn't help anymore.

Enclosed is the crashdump:

Rebooting....

Processor memory 185683968, Reserved memory: 20971520 (DSOs: 0 + kernel: 20971520)

Guest RAM start: 0xd3800080

Guest RAM end: 0xdd400000

Guest RAM brk: 0xd3801000

IO memory 39403520 bytes

IO memory start: 0xd0fff000

IO memory end: 0xd3593000

Error getting l2p for anon memory 0xd4647750

Thread Name: vfw_init_thread (Old pc 0x0854297c ebp 0xd3fa7460)

Page fault: Address not mapped

vector 0x0000000e

edi 0x00019000

esi 0x00000006

ebp 0xd3fa7260

esp 0xd3fa7248

ebx 0xd4647750

edx 0x0000002d

ecx 0x00000001

eax 0x00000000

error code 0x00000006

eip 0x08966628

cs 0x00000073

eflags 0x00013246

CR2 0x00000000

Cisco Adaptive Security Appliance Software Version 8.0(4)

Compiled on Thu 07-Aug-08 20:53 by builders

Hardware: ASA5505

Crashinfo collected on 11:42:23.359 UTC Thu Aug 21 2008

Traceback:

0: 080587b3

1: 0805a4e9

2: 08965099

3: dd7a76d5

4: dd6a61e0

5: 090a0943

6: 090998e1

7: 086d7ead

8: 086d9b2d

9: 086c3f7e

10: 0864d09b

11: 0885f452

12: 08061c35

13: 08824525

14: 0886a655

15: 0805e983

Stack dump: base:0xd3fa7160 size:312, active:312

entries above '==': return PC preceded by input parameters

entries below '==': local variables followed by saved regs

'==Fn': stack frame n, contains next stack frame

'*': stack pointer at crash

For example:

0xeeeeef00: 0x005d0707 : arg3

0xeeeeeefc: 0x00000159 : arg2

0xeeeeeef8: 0x005d0722 : arg1

0xeeeeeef4: 0x005d1754 : return PC

0xeeeeeef0: 0xeeeeef20 ==F2: stack frame F2

0xeeeeeeec: 0x00def9e0 : local variable

0xeeeeeee8: 0x0187df9e : local variable or saved reg

0xeeeeeee4: 0x01191548 : local variable or saved reg

0xeeeeeee0: 0x014dde20 : local variable or saved reg

0xd3fa7640: 0x000391fc

[...]

0xd3fa7164: 0x00000280

Begin to dump crashinfo to flash....

An internal error occurred. Specifically, a programming assertion was

violated. Copy the error message exactly as it appears, and get the

output of the show version command and the contents of the configuration

file. Then call your technical support representative.

assertion "t->stack[0] == STKINIT" failed: file "thread.c", line 709

-----------------------------------------------

Traceback output aborted.

Flushing first exception frame:

Page fault: Address not mapped

vector 0x0000000e

edi 0x00019000

esi 0x00000006

ebp 0xd3fa7260

esp 0xd3fa7248

ebx 0xd4647750

edx 0x0000002d

ecx 0x00000001

eax 0x00000000

error code 0x00000006

eip 0x08966628

cs 0x00000073

eflags 0x00013246

CR2 0x00000000

Nested traceback attempted via signal, from:

Abort: Assert failure

vector 0x0000000e

edi 0x09b7a7f0

esi 0xd3c2a020

ebp 0xd0e6a928

esp 0xd0e6a91c

ebx 0x0000014e

edx 0x00000000

ecx 0x00000006

eax 0x00000000

error code 0x00000006

eip 0xdd6a62a1

cs 0x00000073

eflags 0x00003246

CR2 0x00000000

Cisco Adaptive Security Appliance Software Version 8.0(4)

Compiled on Thu 07-Aug-08 20:53 by builders

Hardware: ASA5505

Crashinfo collected on 11:42:31.539 UTC Thu Aug 21 2008

Traceback:

0: 080587b3

1: 08058844

2: 080588bf

3: 08964eb2

4: dd7a76d5

5: dd6a61e0

6: 080605ea

7: 08060e17

8: 0805d257

9: 0896624d

10: 0896462c

11: dd7a2a1c

12: dd74a7d7

-----------------------------------------------

Any ideas?

Thanks,

MB

7 Replies 7

Farrukh Haroon
VIP Alumni
VIP Alumni

You might be hitting a bug, have a look at this:

http://6200networks.com/2008/07/09/asa-interim-code/

Regards

Farrukh

Hi,

thanks, but I've used 8.0.4 the last days without any problems. I erased complete flash within ROMMON but everytime I load an image via TFTP ASA says theres no image in "/".

Will I have to format the flash in ROMMON?

Thanks

MB

I used another TFTP-Server and 8.0.3 Image, now I get:

Cisco Security Appliance admin loader (3.0) #0: Tue Nov 6 23:01:24 MST 2007

Loading...

€mount: Mounting /dev/hda1 on /mnt/disk0 failed: No such device or address

mount: Mounting /dev/hda1 on /mnt/disk0 failed: No such device or address

Doesn't sound good to me :(

Maybe the image you downloaded is corrupted?

Did you verify the MD5 has after downloading from the internet?

Regards

Farrukh

Hi,

I have tested multiple images, which were working fine with other ASA's.

Thanks

MB

Was this ever resolved?

No, I sent it back and got a new one.

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