IPMProcess shutdown by administrator

Answered Question
Aug 21st, 2008

just upgraded LMS 3.0 to 3.1

server is running solaris 5.10

LMS is integrated with ACS 4.1

cannot run IPM as process is down.

if I start the process manually it

is shutdown after a few seconds.

all other processes including an evaluation copy of HUM are working

normally.

any ideas?

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 8 years 3 months ago

Looks like a problem with your IPM database caused by the migration (or perhaps a patch you had applied to IPM 4.0.1). If you don't have any data in this database you need preserved, you can simply reinitialize it:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ipm dmprefix=Ipm

If you do have data to preserve, you'll need to contact the TAC to correct this problem as it will involve some direct database access.

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Correct Answer
Joe Clarke Fri, 08/22/2008 - 07:58

Looks like a problem with your IPM database caused by the migration (or perhaps a patch you had applied to IPM 4.0.1). If you don't have any data in this database you need preserved, you can simply reinitialize it:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ipm dmprefix=Ipm

If you do have data to preserve, you'll need to contact the TAC to correct this problem as it will involve some direct database access.

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