CME GUI is not displaying the phone button configuration properly.

Unanswered Question
Aug 21st, 2008

When I accessed the UC500 using GUI, I noticed that the phone button assignments didn't display correctly. I have buttons configured various ways, normal, shared, monitored, etc. The buttons configured normal show up correctly, but not others.

Also, for the 7975G, it only shows the first button and no remain buttons appear on the configuration page. I have a release 4.2.6 running on the system. Thanks for any input.

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Anonymous (not verified) Wed, 08/27/2008 - 12:14

Check the bug: CSCso10365 CME 4.1 and 4.2 GUI does not report phone load for 7942/45/62/65/75.

To troubleshoot the issue of 7975G upload latest firmware to the IP phone 7975 and upload the CME GUI files again.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme42spc.htm

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