Hi -

We've had some problems with users not having local administrative rights on the PC - here is a registry check I got on cisco.com for applying the proper registry privileges:

How to Apply Proper Registry Privileges

Complete these steps in order to resolve insufficient registry privileges. SubscriberA represents any subscriber who does not have local administrative rights on his or her computer, and who is unable to open the VMO form due to insufficient registry privileges.

1. Grant local administrative rights to SubscriberA, and then log on to the computer of SubscriberA as SubscriberA.

2. Start Regedt.32.exe. You cannot use Regedit.exe in order to perform this procedure.

Caution: If you change the wrong registry key or enter an incorrect value, this can cause the server to malfunction. Before you edit the registry, confirm that you know how to restore it if a problem occurs. A typical backup of the Cisco Unity server does not back up the registry. For additional information, refer to the Restoring the Registry Help topic in Regedit.exe or the Restoring a Registry Key Help topic in Regedt32.exe. If you have any questions about changing this registry key setting, contact the Cisco Technical Support.

3. If you do not have a current backup of the registry, choose Registry > Export Registry File, and save the registry settings to a file.

4. Expand the HKEY_CURRENT_USER\Software\Classes key.

5. While this key is highlighted, choose Security > Permissions.

6. Complete these steps in the Permission For Classes dialog box:

a. Click SubscriberA in the Name box.

b. Click the Read and Full Control boxes.

c. Click OK.

7. Close Regedt32.

8. Log off the subscriber computer, and then log back on with an account that has local administrative rights.

9. Remove SubscriberA from the local server administrative group.

10. Log off the computer, and then log back on as SubscriberA.

11. Start Outlook, and open the VMO form. You should be able to do so without error.

You can also change the registry privileges for a subscriber without the need to grant the subscriber local administrative rights. In order to do so, first determine which key under HK_USERS belongs to SubscriberA, and then change the permissions under the Software\Classes key as appropriate.

Another thing to check is dcomcnfg - Default properties tab that this box is checked - "Enable Distributed COM on this computer".

Regards, Ginger