Cisco works

Answered Question
Aug 21st, 2008

Hi

While editing Device and Credentials am getting the follwing error

Error in communicating with DCA Server

can any one help me to fix this problem please.

Correct Answer by Joe Clarke about 8 years 6 months ago

Shutdown Daemon Manager, and disable any on-access anti-virus scanning of NMSROOT (i.e. the path into which you installed CiscoWorks). Then restart Daemon Manager. This error should go away.

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Overall Rating: 5 (1 ratings)
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Joe Clarke Thu, 08/21/2008 - 19:01

Please post the output of the pdshow command. Is CiscoWorks running on Windows or Solaris?

pselva2000 Thu, 08/21/2008 - 19:39

Process= Tomcat

State = Program started - No mgt msgs received

Pid = 692

RC = 0

Signo = 0

Start = 8/20/2008 5:18:40 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= Apache

State = Program started - No mgt msgs received

Pid = 4212

RC = 0

Signo = 0

Start = 8/20/2008 5:18:46 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= TomcatMonitor

State = Running normally

Pid = 2572

RC = 0

Signo = 0

Start = 8/20/2008 5:18:46 PM

Stop = Not applicable

Core = Not applicable

Info = Tomcat Server up

Process= RmeOrb

State = Program started - No mgt msgs received

Pid = 6880

RC = 0

Signo = 0

Start = 8/20/2008 5:23:16 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

pselva2000 Thu, 08/21/2008 - 19:39

Process= RmeGatekeeper

State = Program started - No mgt msgs received

Pid = 6896

RC = 0

Signo = 0

Start = 8/20/2008 5:23:20 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= EDS

State = Running normally

Pid = 6972

RC = 0

Signo = 0

Start = 8/20/2008 5:23:24 PM

Stop = Not applicable

Core = Not applicable

Info = Initialization complete

Process= EDS-TR

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,

Process= RMEDbEngine

State = Program started - No mgt msgs received

Pid = 7084

RC = 0

Signo = 0

Start = 8/20/2008 5:23:28 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= RMEDbMonitor

State = Running normally

Pid = 7196

RC = 0

Signo = 0

Start = 8/20/2008 5:23:32 PM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.

Process= RMECSTMServer

State = Running normally

Pid = 7216

RC = 0

Signo = 0

Start = 8/20/2008 5:23:33 PM

Stop = Not applicable

Core = Not applicable

Info = RMECSTMServer started.

Process= Proxy

State = Program started - No mgt msgs received

Pid = 7260

RC = 0

Signo = 0

Start = 8/20/2008 5:23:37 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= LicenseServer

State = Program started - No mgt msgs received

Pid = 7268

RC = 0

Signo = 0

Start = 8/20/2008 5:23:37 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= INVDbEngine

State = Program started - No mgt msgs received

Pid = 7276

RC = 0

Signo = 0

Start = 8/20/2008 5:23:39 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by admin

pselva2000 Thu, 08/21/2008 - 19:40

Process= INVDbMonitor

State = Running normally

Pid = 7404

RC = 0

Signo = 0

Start = 8/20/2008 5:23:43 PM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.

Process= FHPurgeTask

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Not applicable,

Process= FHDbEngine

State = Program started - No mgt msgs received

Pid = 7412

RC = 0

Signo = 0

Start = 8/20/2008 5:23:45 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= FHDbMonitor

State = Running normally

Pid = 7536

RC = 0

Signo = 0

Start = 8/20/2008 5:23:49 PM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.

Process= ESS

State = Program started - No mgt msgs received

Pid = 7556

RC = 0

Signo = 0

Start = 8/20/2008 5:23:50 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= EssMonitor

State = Running normally

Pid = 7600

RC = 0

Signo = 0

Start = 8/20/2008 5:23:54 PM

Stop = Not applicable

Core = Not applicable

Info = ESS is fully up now !

Process= ICServer

State = Running normally

Pid = 7656

RC = 0

Signo = 0

Start = 8/20/2008 5:23:55 PM

Stop = Not applicable

Core = Not applicable

Info = ICServer started.

Process= PMServer

State = Running normally

Pid = 7664

RC = 0

Signo = 0

Start = 8/20/2008 5:23:55 PM

Stop = Not applicable

Core = Not applicable

Info = EPMServer is up and running

Process= SyslogCollector

State = Program started - No mgt msgs received

Pid = 7768

RC = 0

Signo = 0

Start = 8/20/2008 5:23:59 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= EPMDbEngine

State = Program started - No mgt msgs received

Pid = 7776

RC = 0

Signo = 0

Start = 8/20/2008 5:24:01 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= EPMDbMonitor

State = Running normally

Pid = 8004

RC = 0

Signo = 0

Start = 8/20/2008 5:24:05 PM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.

Process= EPMServer

State = Running normally

Pid = 8012

RC = 0

Signo = 0

Start = 8/20/2008 5:24:05 PM

Stop = Not applicable

Core = Not applicable

Info = EPMServer is up and running

pselva2000 Thu, 08/21/2008 - 19:40

Process= FHServer

State = Program started - No mgt msgs received

Pid = 3228

RC = 0

Signo = 0

Start = 8/20/2008 5:24:09 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= diskWatcher

State = Running normally

Pid = 2584

RC = 0

Signo = 0

Start = 8/20/2008 5:24:10 PM

Stop = Not applicable

Core = Not applicable

Info = diskWatcher initialized OK.

Process= DFMMultiProcLogger

State = Program started - No mgt msgs received

Pid = 3368

RC = 0

Signo = 0

Start = 8/20/2008 5:24:10 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= DFMLogServer

State = Program started - No mgt msgs received

Pid = 1000

RC = 0

Signo = 0

Start = 8/20/2008 5:24:10 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= DFMCTMStartup

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 8/20/2008 5:24:10 PM

Stop = 8/20/2008 6:11:59 PM

Core = Not applicable

Info = Server started by admin request

Process= DfmBroker

State = Running normally

Pid = 2756

RC = 0

Signo = 0

Start = 8/20/2008 5:24:10 PM

Stop = Not applicable

Core = Not applicable

Info = DFM broker Running

Process= DfmServer

State = Running normally

Pid = 6732

RC = 0

Signo = 0

Start = 8/20/2008 5:24:14 PM

Stop = Not applicable

Core = Not applicable

Info = DFM server Running

Process= DeviceDiscovery

State = Transient terminated

Pid = 0

RC = 0

Signo = 0

Start = 8/22/2008 11:00:01 AM

Stop = 8/22/2008 11:01:11 AM

Core = Not applicable

Info = Server started by admin request

Process= CSRegistryServer

State = Running normally

Pid = 6728

RC = 0

Signo = 0

Start = 8/20/2008 5:24:14 PM

Stop = Not applicable

Core = Not applicable

Info = CSRegistryServer is running in other process

Process= CmfDbEngine

State = Program started - No mgt msgs received

Pid = 6716

RC = 0

Signo = 0

Start = 8/20/2008 5:24:16 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= CmfDbMonitor

State = Running normally

Pid = 8196

RC = 0

Signo = 0

Start = 8/20/2008 5:24:20 PM

Stop = Not applicable

Core = Not applicable

Info = DbMonitor Running Normally.

Process= DCRServer

State = Running normally

Pid = 8236

RC = 0

Signo = 0

Start = 8/20/2008 5:24:21 PM

Stop = Not applicable

Core = Not applicable

Info = DCRServer is up and running

Process= CampusOGSServer

State = Program started - No mgt msgs received

Pid = 8500

RC = 0

Signo = 0

Start = 8/20/2008 5:24:29 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= CMFOGSServer

State = Program started - No mgt msgs received

Pid = 8508

RC = 0

Signo = 0

Start = 8/20/2008 5:24:29 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= ConfigMgmtServer

State = Program started - No mgt msgs received

Pid = 8516

RC = 0

Signo = 0

Start = 8/20/2008 5:24:29 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= EssentialsDM

State = Running normally

Pid = 8524

RC = 0

Signo = 0

Start = 8/20/2008 5:24:29 PM

Stop = Not applicable

Core = Not applicable

Info = RME Device Management started.

pselva2000 Thu, 08/21/2008 - 19:41

Process= NCTemplateMgr

State = Running normally

Pid = 8980

RC = 0

Signo = 0

Start = 8/20/2008 5:24:33 PM

Stop = Not applicable

Core = Not applicable

Info = NCTemplateMgr started.

Process= NetShowMgr

State = Running normally

Pid = 8988

RC = 0

Signo = 0

Start = 8/20/2008 5:24:33 PM

Stop = Not applicable

Core = Not applicable

Info = NetShowMgr started.

Process= RMEOGSServer

State = Program started - No mgt msgs received

Pid = 8996

RC = 0

Signo = 0

Start = 8/20/2008 5:24:33 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= TISServer

State = Program started - No mgt msgs received

Pid = 9004

RC = 0

Signo = 0

Start = 8/20/2008 5:24:33 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= DFMOGSServer

State = Program started - No mgt msgs received

Pid = 9720

RC = 0

Signo = 0

Start = 8/20/2008 5:24:37 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= InventoryCollector

State = Running normally

Pid = 10104

RC = 0

Signo = 0

Start = 8/20/2008 5:24:41 PM

Stop = Not applicable

Core = Not applicable

Info = InventoryCollector is up and running

Process= Interactor

State = Program started - No mgt msgs received

Pid = 1352

RC = 0

Signo = 0

Start = 8/20/2008 5:24:45 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= NOSServer

State = Program started - No mgt msgs received

Pid = 8324

RC = 0

Signo = 0

Start = 8/20/2008 5:24:45 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= PTMServer

State = Running normally

Pid = 8332

RC = 0

Signo = 0

Start = 8/20/2008 5:24:45 PM

Stop = Not applicable

Core = Not applicable

Info = Started Successfully

Process= EDS-GCF

State = Running normally

Pid = 8344

RC = 0

Signo = 0

Start = 8/20/2008 5:24:45 PM

Stop = Not applicable

Core = Not applicable

Info = GCF Initialization complete at Wed Aug 20 17:24:47 EST 2008

pselva2000 Thu, 08/21/2008 - 19:42

Process= jrm

State = Running normally

Pid = 8352

RC = 0

Signo = 0

Start = 8/20/2008 5:24:45 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= CTMJrmServer

State = Running normally

Pid = 9896

RC = 0

Signo = 0

Start = 8/20/2008 5:24:48 PM

Stop = Not applicable

Core = Not applicable

Info = CTMJrmServer started.

Process= ChangeAudit

State = Program started - No mgt msgs received

Pid = 10096

RC = 0

Signo = 0

Start = 8/20/2008 5:24:50 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= SyslogAnalyzer

State = Program started - No mgt msgs received

Pid = 10200

RC = 0

Signo = 0

Start = 8/20/2008 5:24:50 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Process= DataPurge

State = Administrator has shut down this server

Pid = 0

RC = 0

Signo = 0

Start = 8/20/2008 5:24:50 PM

Stop = 8/20/2008 6:11:59 PM

Core = Not applicable

Info = DataPurge initialization completed at Wed Aug 20 17:25:21 EST 2008.

Process= ANIDbEngine

State = Program started - No mgt msgs received

Pid = 10144

RC = 0

Signo = 0

Start = 8/20/2008 5:24:52 PM

Stop = Not applicable

Core = Not applicable

Info = Application started by administrator request.

Process= ANIServer

State = Running with busy flag set

Pid = 10708

RC = 0

Signo = 0

Start = 8/20/2008 5:24:56 PM

Stop = Not applicable

Core = Not applicable

Info = ANIServer started.

Process= UTMajorAcquisition

State = Transient terminated

Pid = 0

RC = 0

Signo = 0

Start = 8/22/2008 10:00:00 AM

Stop = 8/22/2008 1:02:20 PM

Core = Not applicable

Info = Server started by admin request

pselva2000 Thu, 08/21/2008 - 19:42

Process= AdapterServer

State = Program started - No mgt msgs received

Pid = 11128

RC = 0

Signo = 0

Start = 8/20/2008 5:25:00 PM

Stop = Not applicable

Core = Not applicable

Info = Server started by admin request

Correct Answer
Joe Clarke Thu, 08/21/2008 - 20:27

Shutdown Daemon Manager, and disable any on-access anti-virus scanning of NMSROOT (i.e. the path into which you installed CiscoWorks). Then restart Daemon Manager. This error should go away.

jrazvi@enetsolu... Mon, 09/08/2008 - 06:45

jrclarke,

I have had intermittent issues with DCR service not communication, I shutdown and restart the daemon manager, DCR service finally comes up however several days later it goes down again. I do not have any anti-virus software running, any suggestions?

Thanks,

Jaffer

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