BAT user line association

Unanswered Question
Aug 21st, 2008

IN Call Manager 6 you can associate a user to a line that has been applied to a device. Does anyone know if there is a way to BAT this process?

I have this problem too.
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Marwan ALshawi Thu, 08/21/2008 - 23:19

just go to bat manue and chose updat then make a choice to ubdat phone users whaever then make a selction based on a query

like all phones in partiion P1 and so on

good luck

paulhardy Fri, 08/22/2008 - 15:04

Thanks for the update. But I need to know how to complete the specific field in CallManager 6 on the line and the user associated with it. I am hoping for a way to get this done by csv file

Michael Owuor Fri, 08/22/2008 - 16:28

Paul,

Try these steps:

1. Create a csv file. Here's a sample that I used:

User ID,Device,Directory Number,Partition

user1,SEP00AABBCCDDEE,2001,

Leaving the partition blank means the default partition for the extension is used.

2. Upload the csv file under Bulk Administration, Upload/Download Files. Set the target to User Line Appearance, and Set the Select Transaction Type to 'Update Line Appearance - Custom File'.

3. Go to Bulk Administration, Users, Line Appearance, Update Line Appearance.

4. Select the previously uploaded csv file and immediately run the job.

Try it with for a couple of lines first and see if that works for you.

Hope this helps.

Regards,

Michael.

tbergquist Tue, 10/07/2008 - 18:16

Hi Paul,

Did you find that this solution worked? It did not for me and was wondering if your last posting on this meant you found another solution?

vinhnguyen Tue, 06/29/2010 - 22:48

Hi Michael

What do you put if it is a device profile not a physical phone?  I am keep on getting error like

user id Error Code Error Description

-----------------------------------------------------------------------------------------

ADOUGLAS On row 1: bad device name

Result Summary :

Update for 0 Line Appearance passed.

Update for 1 Line Appearance failed.

End Time : 06/29/2010 15:46:41

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