- Gold, 750 points or more
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to get an update on how to design CVP based Cisco Contact Center enterprise solutions. Shahzad Ali is a technical marketing engineer with the Unified Communication Systems Architect team at Cisco, where he is responsible for system-level network designs and strategy for Cisco Unified Contact Center Enterprise and Unified Customer Voice Portal products. He is also involved in writing solution reference network designs and documenting best practices for solution designs. Shahzad holds a double CCIE certification (#10650) in Voice and Routing & Switching. He holds a bachelor's degree in computer systems from NED University of Engineering and Technology, Karachi, Pakistan, and a master's degree in electrical engineering from Wichita State University.
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