A script question,Help!

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Aug 22nd, 2008
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I want to set the CRS AA script support for incoming users to enter the internal extension (for example, 801), if the extension is not known the numbers type 0 to be directly switchboard, I how to achieve?


Thanks! !

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Jonathan Schulenberg Fri, 08/22/2008 - 19:38
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You can use the Call Redirect step. Within the Invalid, Busy, or unsuccessful branches you can add another Call Redirect to the switchboard DN.

quanmazjl Sat, 08/23/2008 - 08:33
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I would like to set up how I can identify the type the numbers 0 and 801.

shrutid22 Mon, 08/25/2008 - 00:09
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use the get digit string step

store those digits in string variable

redirect the call to that string variable


quanmazjl Mon, 08/25/2008 - 18:24
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Thanks!


get digit string

Filter:

input Length: ?

Terminating Digit:none


I need to set up how to make access to the variables that can be a 0 is also three of 801?


I do not want to have terminating Digit.



In setting the input Length of three, how to identify the user input is one of the 0?

honniesr Tue, 08/26/2008 - 10:48
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sounds like he was talking about three different input strings. One for each character. If the first character is a 0, then you are done and you goto the transfer to operator function. If the first character is an 8, you store that 8 in a variable and go to the next get digit function (just getting ONE character). Store that concatenated in the same variable (i.e. number=number+getdigit)


HTH

Robert

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