Witness Recorder

Unanswered Question
Aug 22nd, 2008
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Dear all,


Does anyone have experience with archiving call on Witness Recorder?

Does the software Witness support Dell tape backup?


I want to use Dell PowerVault 100T DAT72 Tape Drive.


Does anyone have any idea?


Thank you.

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Overall Rating: 4 (1 ratings)
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karldbrooks Wed, 08/27/2008 - 15:00
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Hi,


You need to talk to Witness / Verint concerning this as they have an archival service on the recorders that can be used to aid in backing up to tape.


I mention this as if you use the archival service from Witness / Verint from the recorder the database entry is updates so that if you attempt a retrieval of an archived call the interface will alert you that the required call is off box and not on the recorder.

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