incoming sip calls forward problem

fabriziop · ‎08-25-2008

Hi,

I have a problem with sip incoming calls: the incoming call arrive to a 7931 IP phone, If i set a Forward no answer to another phone the call fail.

If I set an Hutgrout with the same phones the calls work well.

I need to route the incoming call to a sigle phone not to a group. How can I sove the problem?

Thanks

FX

Any body know

espereir · ‎08-25-2008

Hello Fabrizio,

Do you have MTPs on that SIP trunk? Is it possible to transfer a call from the SIP trunk?

In addition, would it be possible to get a trace file of a failed call?

Thanks!

fabriziop · ‎08-28-2008

Sorry for the dalay!!!

I don't know what are MTPs Sorry.

Yes It is possible to tranfer the call.

What about the trace what you need? I can collect the WAN sip messages, the dila-peer debug. Let me know what you need.

Thanks.