How to transfer calls on Analog Phones Behind a VG?

Answered Question

Is there any particular key set to press when you want to transfer a call to another extention number?

Correct Answer by Rob Huffman about 8 years 9 months ago

Hi Davi,


Good stuff!


You would need to use SCCP for these features to work;


Check out Table 1 from this VG224 doc (show SCCP support for Conference);


http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_data_sheet09186a00801d87f6.html


Conference Call


Initiates a three-party conference.


During an active call, user presses hookflash for dial tone, dials a third party, and then presses hookflash again to connect all three parties


From this doc;


http://www.cisco.com/en/US/products/ps6441/products_feature_guide09186a0080483a76.html#wp1178205


Hope this helps!

Rob


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Rob Huffman Mon, 08/25/2008 - 06:32
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Hi Davi,


Call Transfer


Connects call to a third party that the phone user dials.


During an active call, user presses hookflash and receives dial tone. User dials number for transfer and either stays online to announce (consultive transfer) or hangs up (blind transfer). When user hangs up, the call is transferred.


http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html



Hope this helps!

Rob

Correct Answer
Rob Huffman Mon, 08/25/2008 - 13:07
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Davi,


Good stuff!


You would need to use SCCP for these features to work;


Check out Table 1 from this VG224 doc (show SCCP support for Conference);


http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_data_sheet09186a00801d87f6.html


Conference Call


Initiates a three-party conference.


During an active call, user presses hookflash for dial tone, dials a third party, and then presses hookflash again to connect all three parties


From this doc;


http://www.cisco.com/en/US/products/ps6441/products_feature_guide09186a0080483a76.html#wp1178205


Hope this helps!

Rob


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