How to transfer calls on Analog Phones Behind a VG?

Answered Question

Is there any particular key set to press when you want to transfer a call to another extention number?

I have this problem too.
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Correct Answer by rob.huffman about 8 years 3 months ago

Hi Davi,

Good stuff!

You would need to use SCCP for these features to work;

Check out Table 1 from this VG224 doc (show SCCP support for Conference);

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_data_sheet09186a00801d87f6.html

Conference Call

Initiates a three-party conference.

During an active call, user presses hookflash for dial tone, dials a third party, and then presses hookflash again to connect all three parties

From this doc;

http://www.cisco.com/en/US/products/ps6441/products_feature_guide09186a0080483a76.html#wp1178205

Hope this helps!

Rob

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rob.huffman Mon, 08/25/2008 - 06:32

Hi Davi,

Call Transfer

Connects call to a third party that the phone user dials.

During an active call, user presses hookflash and receives dial tone. User dials number for transfer and either stays online to announce (consultive transfer) or hangs up (blind transfer). When user hangs up, the call is transferred.

http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html

Hope this helps!

Rob

Correct Answer
rob.huffman Mon, 08/25/2008 - 13:07

Hi Davi,

Good stuff!

You would need to use SCCP for these features to work;

Check out Table 1 from this VG224 doc (show SCCP support for Conference);

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_data_sheet09186a00801d87f6.html

Conference Call

Initiates a three-party conference.

During an active call, user presses hookflash for dial tone, dials a third party, and then presses hookflash again to connect all three parties

From this doc;

http://www.cisco.com/en/US/products/ps6441/products_feature_guide09186a0080483a76.html#wp1178205

Hope this helps!

Rob

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