I am having a heck of a time getting MWI to work on a 2811 with CUE. Running CME 4.1 and voice mail works (pilot #) and I can leave msg but no MWI. Right now when I dial the 4-digit MWI on dn I get a busy. Any help would be appreciated.
The ephone-dn(s) i have now when I get the busy are;
description VoiceMail CUE MWI On
description VoiceMail CUE MWI Off
If i configure these without the .... I get the MWI to light but the phone continues to ring. When I hit end call the MWI is lit.
The number of dots (...) should be equal to the extension length being used :)
Have a look at this excellent Troubleshooting doc;
Troubleshooting Unity Express Message Waiting Indication (MWI) Problems
Hope this helps!