Call Control Group sharing

Answered Question
Aug 26th, 2008

Hello,

Can Call Control Group (CTI ports) be shared between different triggers (CTI Route Points)?

I have this problem too.
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Correct Answer by honniesr about 8 years 3 months ago

Yes. Just remember that call control group's settings are what determines DSP resources, MOH location, etc...

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Correct Answer
honniesr Tue, 08/26/2008 - 10:50

Yes. Just remember that call control group's settings are what determines DSP resources, MOH location, etc...

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