CSA MC Install error: Unable to load patch information

Unanswered Question
Aug 26th, 2008

When we try to install CSA MC 5.2.0.263 (and 5.2.0.203) on Windows Server 2003 Ent Ed (or R2) we receive error:

"Unable to load patch information into the database"

How to solve the given error?

I have this problem too.
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gojericho0 Tue, 08/26/2008 - 05:02

Just a couple things to check. If running the CSA agent on the MC make sure its disabled during the upgrade

You have enough free space in the installation directory

itsec-jet Fri, 08/29/2008 - 02:32

Many thanks!

Have added memory and CSA was really installed!

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