CSA MC Install error: Unable to load patch information

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Aug 26th, 2008
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When we try to install CSA MC 5.2.0.263 (and 5.2.0.203) on Windows Server 2003 Ent Ed (or R2) we receive error:

"Unable to load patch information into the database"


How to solve the given error?

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gojericho0 Tue, 08/26/2008 - 05:02
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Just a couple things to check. If running the CSA agent on the MC make sure its disabled during the upgrade


You have enough free space in the installation directory

itsec-jet Fri, 08/29/2008 - 02:32
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Many thanks!


Have added memory and CSA was really installed!


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