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CSA MC Install error: Unable to load patch information

itsec-jet
Level 1
Level 1

When we try to install CSA MC 5.2.0.263 (and 5.2.0.203) on Windows Server 2003 Ent Ed (or R2) we receive error:

"Unable to load patch information into the database"

How to solve the given error?

2 Replies 2

gojericho0
Level 1
Level 1

Just a couple things to check. If running the CSA agent on the MC make sure its disabled during the upgrade

You have enough free space in the installation directory

Many thanks!

Have added memory and CSA was really installed!

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