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CUE query

singh-ashok
Level 1
Level 1

I have a scenario, suppose there are 2 extensions - 100 & 101. Now when a call comes in & ext 100 doesn't answer, it's forwarded to ext 101 by CCM. Now if ext 101 doesn't answer, is it possible to forward it to ext 100's Voice Mail?

2 Replies 2

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

I am not sure if this is possible, the reason is that CUE uses the re-directed number unlike unity that uses the called number. Here the redirected number is 101, so it will go to 101's VM

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Thanks Deji.