I am able to see alerts generated and the 'Sent to' recipient in Alert Central/History using RTMT.
The e-mail is never received. I have tried packet capture and found that the CallManager Publisher never sends the e-mail.
The only anomally I see is in ciscosyslog where the message clock times are different;
ccm: 18654: Aug 26 14:31:18.421 UTC : %CCM_CALLMANAGER-CALLMANAGER-3-TspError: Error in TSP. Port IsoEthPort:0 Port DSL:0 Name of Device:ATA1F9EADEC8B01 Cluster ID:StandAloneCluster Node ID:ABCCM001
I have checked the system time on CallManager which is configure for NTP and it is correct.
I have SSH to the server and checked the time/timezone and this is correct.
Could the timestamp be causing the e-mail notification send failure.
There is nothing in any of the logs to suggest the failure to send.
Is there a service not running that needs to be activated in order to get e-mail to work???
I have checked and re-checked the e-mail server config, even if this were wrong I would see the packets on the wire using packet capture.