I have taken over an existing call manager publisher and subscriber ( version 4.1) and require to perform a call manager upgrade on these servers.
I believe it requires the following password in order to do a call manager upgrade. however the only password I have is Adminstrator password.
â¢ SQL Server SA Password
â¢ LDAP(DC) Directory Manager Password
â¢ Private Password Phrase
â¢ administrator password
I have done a bit of research and the CCMPWDChanger Tool should allow me to change the DC manager password provided I have the administrator password
but how can I change the sa password and Private Password Phrase if I dont know the existing one?