I have a few issues with my CUCM 6.0 business edition installation and would like some help.
One, how would i enable particular extensions to call other extensions anonymously, ie only name displaying but not extension number? is there a simple way to achieve this.
second, how does one achieve direct outward dial with CUCM and a h.323 gateway, there seems to be very little on the Cisco site on this issue.
third, how effective is CAR/CDR without a third party billing system. Can i use it to effectivly bill people within the organisation. I have added a user as a CAR/CDR admin but i am not able to view a report with all the users details. I am only able to view that particular users' call records and the top users. I need to generate a report for all the users. any ideas?