08-27-2008 01:15 AM - edited 03-15-2019 12:51 PM
Hi friends,
I have a few issues with my CUCM 6.0 business edition installation and would like some help.
One, how would i enable particular extensions to call other extensions anonymously, ie only name displaying but not extension number? is there a simple way to achieve this.
second, how does one achieve direct outward dial with CUCM and a h.323 gateway, there seems to be very little on the Cisco site on this issue.
third, how effective is CAR/CDR without a third party billing system. Can i use it to effectivly bill people within the organisation. I have added a user as a CAR/CDR admin but i am not able to view a report with all the users details. I am only able to view that particular users' call records and the top users. I need to generate a report for all the users. any ideas?
thank you
08-27-2008 05:46 AM
1
Call Display Restrictions
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmfeat/fshosp.html
2
Cisco IOS H.323 Configuration Guide
Cisco IOS H.323 Gateway Configuration for Use with Cisco CallManager
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094636.shtml
Dial Peer Configuration on Voice Gateway Routers
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/dial_peer/dpeer_c.html
3
it's limited, non customizable and only can provide certain information. useful if you only need basic reports
add the user as a CAR Admin as it seems you only granted access to CAR as user (since he only can see his own data)
HTH
java
if this helps, please rate
08-28-2008 01:52 AM
Hi Java,
the call display restrictions worked. however i am having a problem i think with Calling search spaces as i cannot dial the phone with call display restrictions though i can call from it. This is only for internal numbers.
for the direct outward dial i am still stumped, does cisco have no command like for direct inward dial? Do u have to manipulate the dial plans?
Thanks for your help. will keep you updated.
regards
Eric Mwangi
08-28-2008 06:19 AM
sounds like CSS indeed, take some time to review the call flow. calling needs to reach TP, TP needs to reach final destination. check that carefully
no, we don't have a command for DOD, just configure the necessary dial-peers on the gateway, it's nothing really special.
where and what do you want to change on dial-plans??
HTH
java
if this helps, please rate
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