Upgraded IPCCX to CCX6.0 for a custoemr and now they are having problems when they try to print the reports to their default printer which is a Xerox Document Center 430. I chan send the report to their rightFax server or export it to a Word file. But when we send to this printer, we get a popup that simply says "Cound not start print job."
We can print to this printer fromother applications on their desktop. Any thoughts?