MoH setup on CCM 6.01

Unanswered Question
Aug 27th, 2008
User Badges:

Hi All,

We have CCM 6.01 set up. I have uploaded MoH file under media Resources > MoH Audio File Management, after this I went to Media resources > MoH audio sources and set the streaming number for the MoH file.

I have since then reset MGRL and the Music on Hold server and still I get dead air on the phones when the hold button is pressed. Have I missed anything here.

Will rate helpful posts. thanks

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (2 ratings)
Ayodeji Okanlawon Wed, 08/27/2008 - 07:35
User Badges:
  • Super Bronze, 10000 points or more
  • Cisco Designated VIP,

    2017 IP Telephony


Try and restart the Cisco IP Voice Media Streeming App service...

Jaime Valencia Wed, 08/27/2008 - 08:51
User Badges:
  • Cisco Employee,
  • Hall of Fame,


which codec are the phones expecting?? by default only G711Ulaw is enabled, if you need more codecs enable them under IPVMS service parameters



if this helps, please rate


This Discussion