08-27-2008 07:21 AM - edited 03-15-2019 12:52 PM
Hi All,
We have CCM 6.01 set up. I have uploaded MoH file under media Resources > MoH Audio File Management, after this I went to Media resources > MoH audio sources and set the streaming number for the MoH file.
I have since then reset MGRL and the Music on Hold server and still I get dead air on the phones when the hold button is pressed. Have I missed anything here.
Will rate helpful posts. thanks
08-27-2008 07:35 AM
Naveen
Try and restart the Cisco IP Voice Media Streeming App service...
08-27-2008 08:51 AM
which codec are the phones expecting?? by default only G711Ulaw is enabled, if you need more codecs enable them under IPVMS service parameters
HTH
java
if this helps, please rate
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