UCCX 5.0.2 upgrade

Unanswered Question
Aug 27th, 2008

We currently have CCX 5.0(1) SR02_build026 and I want to upgrade to the latest 5.0(2) SR1 but the release notes for 5.0(2)SR1 states that it should only be applied to servers running 5.0(2).

Am I missing something here? Do I need to be at 5.0.2 to apply 5.0.2 SR1?

How do I go from 5.0.1 to 5.0.2?

From Release Notes for CRS 5.0(2) SR1

"Cisco Customer Response Solutions (CRS) Service Release, 5.0.2_SR01_Build053.exe should be installed only with Cisco CRS 5.0(2)."

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Chris Deren Wed, 08/27/2008 - 13:20

You will need to obtain the 5.0.2 media from cisco via the PUT tool if you have valid maintenance contract. Then you can apply the SR on top of it.



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