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FAX issue with VG224

learnerkang
Level 1
Level 1

‎08-27-2008 09:03 AM - edited ‎03-15-2019 12:52 PM

There is a fax machine that stopped working suddenly. We have verified the configuration on CCM and Gateway(VG224). When people dial the number, it rings and no answer. We tried other lines on this Gateway and work.

Any idea about it? We also tried debug isdn Q931 and checked dial-peer, we didn't find anything wrong.

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Kid Dynamite
Level 1
Level 1

‎08-27-2008 09:08 AM

Faulty port maybe?

Tried putting the config on another port and ringing in? Had this problem a few times and more often than not... it was a faulty port.

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learnerkang
Level 1
Level 1
In response to Kid Dynamite

‎08-27-2008 09:14 AM

Good point! I'll try it.

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