I have just installed UCCX5.0(2) with CCM 6.1.2.
All appears to working except when I run a script and an Agent is logged in, and "In service". The Supervisor can see the Agent logged in, The script runs ok until it has to pass to the Agent the agent is then Knocked "Out of service".
I tried different scripts and the same thing happens every time. Also Tried different Agents and Phones and the same thing happens.
Any Ideas would be much appreciated.