08-27-2008 06:57 PM - edited 03-03-2019 11:18 PM
Hi I have a point to point T1 I'm getting complaints from users that internet traffic and specific applications used over the circuit are slow I checked both the remote and local side and found what seems to be many errors but would like some additional advice.
I've attached a txt file that shows both interfaces and many errors. I have also contacted my circuit provider and he had did some non-intrusive testing and said he didnt see and issues at the time I asked him to take down the circuit after business hours and test. Unfortunatly the remote end is in a diffrent town so changing the WIC or cables would be a bit more difficult to do.
Any advice would be apperciated.
thanks,
Mike
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08-27-2008 11:22 PM
Hi Mike,
For this case, you have to check step by step, thisone might be a physical layer issue
1. Ask your service provider to give a loop (Local & Remote)and check whether errors are increasing on particular interface or not.
2. your-End physical connectivity
3. Then, Other-End physical connectivity
Regards
Ramesh
08-27-2008 11:22 PM
Hi Mike,
For this case, you have to check step by step, thisone might be a physical layer issue
1. Ask your service provider to give a loop (Local & Remote)and check whether errors are increasing on particular interface or not.
2. your-End physical connectivity
3. Then, Other-End physical connectivity
Regards
Ramesh
09-01-2008 09:12 PM
Thanks for the help, contacted my provider told them about the high number of errors and AIS alarms I was getting. Had them do a intrusive testing after hours. They came back the next day saying that they thought they were having problems with the smart jack/NIU and will have a technician despatched in the morning.
thanks, for the help....Mike
08-28-2008 01:15 PM
Another option is depending on the hardware in use. There have been high error rates using a combination of the 2800 series router with certain revisions of the WIC-1DSU-T1 cards. The high error rates were observed on the standard and the V2 cards.
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