Cisco Unified CallManager Attendant Console

Unanswered Question
Aug 27th, 2008
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I have CUCM 5.1.3 and want use attendant console at reception.

I download plugin from CUCM, configure test application user and include this user to the Standard CTI Enabled group, the Standard CTI Allow Call Park Monitoring group, and the Standard CTI Allow Control of All Devices user group.

When i start using attendant console - enter login and pass of test user i connect, but after i use button "go to online" i see next message:

"Initialization of call control failed. retrying..."

What's wrong?


Other function working properly - i see directory and tel line status of all telephone.

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vadim.kharchenko Thu, 08/28/2008 - 00:05
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Hm... it's strange, but after reload attendant service it's working...


I have 2 line on telephone - on attendant console i can manage only first line, second not active.

And i configure attendant pilot on number 4444 but i don't see this on broadcast table in attendant console...


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