Need help on Unity call flow.

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Aug 28th, 2008

Dear Friends. I want to know the call flow in the unity server. I want to know call flow for direct call and forwarded call.



I have this problem too.
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Jaime Valencia Thu, 08/28/2008 - 06:32

direct is when you call the pilot, FW when following a call forward option.

not sure if that's what you're looking for, if not, please elaborate

you can use the call viewer to see this



if this helps, please rate

esa786_2 Thu, 08/28/2008 - 08:13

Hi. Thank u for ur reply. I want to what happening when direct or forwarded call comes to unity.



Jaime Valencia Thu, 08/28/2008 - 08:18

ok, the use the port status monitor if you want to see what happens to a call



if this helps, please rate

sonepar Thu, 08/28/2008 - 08:20

I believe Unity use Direct Call Routing Rule when you push the message button on your phone (when checking voicemails) and if Voicemail account exist in Unity, it iwll take u to ur mailbox, prompt for a password.

In Forwarding rule, you get the greeting of that particular user. Used when someone try to leave u a voice message.....


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