Were having issues dialing the UK from or California office. We can dial all of our international sites except the UK. Below is a debug for the dial peer and q931 on the PRI. The number were calling is British Telecom as an example.
Dial String=9011441189241400, Expanded String=9011441189241400, Calling Number=
Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Aug 28 13:57:59.577: //-1/1B5FDEA3B9C1/DPM/MatchNextPeer:
Result=Success(0); Outgoing Dial-peer=34 Is Matched
*Aug 28 13:57:59.577: //-1/1B5FDEA3B9C1/DPM/dpMatchPeersCore:
Result=Success(0) after DP_MATCH_DEST
*Aug 28 13:57:59.577: //-1/1B5FDEA3B9C1/DPM/dpMatchPeersMoreArg:
List of Matched Outgoing Dial-peer(s):
1: Dial-peer Tag=34
*Aug 28 13:57:59.585: ISDN Se0/0/1:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 4088632913
*Aug 28 13:57:59.589: ISDN Se0/0/1:23 Q931: Applying typeplan for sw-type 0xD is 0x1 0x1, Called num 011441189241400
*Aug 28 13:57:59.589: ISDN Se0/0/1:23 Q931: TX -> SETUP pd = 8 callref = 0x0312
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98382
Exclusive, Channel 2
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x2180, '4088632913'
Called Party Number i = 0x91, '011441189241400'
*Aug 28 13:57:59.693: ISDN Se0/0/1:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8312
Cause i = 0x829C - Invalid number format (incomplete number)
Any ideas or has someone seen this before?
You need to call your provider & ask them what plan & type is required. Then you can change to that using either a translation rule or an isdn map on your PRI interface. I had this same problem where I was able to call certain parts of Europe, but not everywhere. In my case I needed to add
isdn map address 011.* plan isdn type national
which changes all of my International to "type" National.