IP Phones CM User Tracking

Answered Question
Aug 28th, 2008

Are non Cisco IP phones able to be discovered by the User Tracking Utility in Campus Manager? My customer has just added many Nortel phones on the network and would like them to be discovered if possible. I'm not thinking that they will but curious if it is possible. LMS ver 2.6 CM ver 4.0.11

Thanks,

Mark

I have this problem too.
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Correct Answer by Joe Clarke about 8 years 4 months ago

No. They just need to be connected to managed switches via non-trunk ports.

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Joe Clarke Thu, 08/28/2008 - 10:30

The Nortel phones can be acquired as regular end hosts, but not as IP phones. Only Cisco IP phones and Call Managers are supported for IP phone acquisition.

Mark Yeates Thu, 08/28/2008 - 10:44

Is there any additional configuration needed on the campus manager side for them to be acquired as a regular end host?

Thanks,

Mark

Correct Answer
Joe Clarke Thu, 08/28/2008 - 11:30

No. They just need to be connected to managed switches via non-trunk ports.

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