CME question

cris_jimenez · ‎08-28-2008

If you want to Integrate CME with an analog Voicemail system like Octel the only way to do this is with FXS ports, right?

What if the Octel voicemail system is integrated to a PBX and you have a T1 between the PBX and the CME, will you be able to integrate the CME with the analog voicemail anyway? even if you don't have a physical connection to the Voicemail, the only way for you to get to the voicemail system is through the PBX. I'm not sure

thank you

Marwan ALshawi · ‎08-28-2008

Note the following restrictions when integrating an Octel system with Cisco CME:

One FXS port must be dedicated for MWI operation.

The Octel system must have analog ports and must be configured for analog DTMF integration. Digital and Simplified Message Desk Interface (SMDI) integration with CME is not supported.

The Octel system does not distinguish between extension-to-extension and trunk-to-extension transfers. Thus, you must configure the DTMF patterns for these transfers with the same values on the Cisco CME system.

The MWI ephone-dn must use the . wildcard rather than the T wildcard to specify the exact extension length. Also, you must use an asterisk before and after configuring the called party ID (for example, number 3000*....*).

and if u have the voiceMail connected to a PBX and ur CME connected to the PBX

u were right u need to forward the call to the PBX and the PBX will forward it to the VoiceMail in the CME u just need a pots dial-peer with distination pattren as the voiceMail number and point to the port connected to the PBX

good luck

please, if helpful Rate