cue license Q

Answered Question
Aug 29th, 2008
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hi


we bought a NM-CUE release 3.1 with SCUE-LIC-100CCM

i have a question regarding cue license, do i have to apply some license file to cue prior to doing configuration, or this license is already included?

i have read somewhere there is some license file like (cue-vm-license_xxmbx_cme_x.x.x.pkg) what is this file about?


please advice


thanks



Correct Answer by Rob Huffman about 8 years 11 months ago

Hi U-C,


Just to add a note to the good info from Virender. You should be good to go!


Installing Cisco Unity Express Software on a New System


Note: When you order Cisco Unity Express, Cisco Unity Express software and the purchased license are installed on the module at the factory. Spare modules also ship with the software and license installed.


From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_installation_guide_chapter09186a008065c3b3.html


Hope this helps!

Rob


PS: The license you have is for a CUE - CCM integration. Let us know if you are going to be using this with CME.

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Correct Answer
Rob Huffman Fri, 08/29/2008 - 19:26
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Hi U-C,


Just to add a note to the good info from Virender. You should be good to go!


Installing Cisco Unity Express Software on a New System


Note: When you order Cisco Unity Express, Cisco Unity Express software and the purchased license are installed on the module at the factory. Spare modules also ship with the software and license installed.


From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_installation_guide_chapter09186a008065c3b3.html


Hope this helps!

Rob


PS: The license you have is for a CUE - CCM integration. Let us know if you are going to be using this with CME.

mciarfello Fri, 08/29/2008 - 21:17
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CUE> show software licenses

will show you how many licenses are installed and if the licens file is for CallManager Express or CallManager. You will want Application mode: CCM


Here is a sample output from my NM-CUE. I am using CallManager Express.


CUE> show software licenses

Core:

- Aplication mode: CCME

- Total usable system ports: 8


Voicemail/Auto Attendant:

- Max system mailbox capacity time: 6000

- Default # of general delivery mailboxes: 12

- Default # of personal mailboxes: 12


- Max # of configurable mailboxes: 17


Languages:

- Max installed languages: 1

- Max enabled languages: 1


CUE>

user-cisco Fri, 08/29/2008 - 22:53
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thanks guys for ur nice help

so, what this file is all about (cue-vm-license_xxmbx_cme_x.x.x.pkg) is it something just downloadable from CCO and can be used on any cue or something i have to buy from Cisco to use on my cue..?

please advice

Rob Huffman Sat, 08/30/2008 - 07:59
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Hi U-C,


You are most welcome my friend :)


You would need to order the proper License for use with CME. Have a look;


Your system probably came with a License like this for CCM (Note the CCM in the part#);


100-mailbox package: cue-vm-license_XXmbx_ccm_x.x.x.pkg



What you would need for use with CME is a License like this for CME (Note the CME in the part#);


100-mailbox package: cue-vm-license_XXmbx_cme_x.x.x.pkg


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008064172a.shtml#t3


Hope this helps!

Rob

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