consultative transfer not working

Unanswered Question
Aug 31st, 2008

Hi all,

I use cme4.1 with 12.4(15)T4 IOS.

After I set some translation profiles and rules for separate accounting purpose (shared call manager between 3 companies with separate voice ports) the full-consultative transfer stopped to work. When I want to transfer, both calls remain in hold state and I get a busy tone, although the local-consultative and blind transfer is still working.

However when I set the local-consult transfer and I want to initiate a three party hardware assisted ad-hoc conference only 2 party-s are joined the third party is dropped. If I set back to blind transfer the three party conference call is working fine.

Here is my related conf:

voice translation-rule 1

rule 1 /^9/ /19/

!

voice translation-rule 2

rule 1 /^9/ /29/

!

voice translation-rule 3

rule 1 /^9/ /39/

!

!

voice translation-profile AMGAZ

translate called 3

!

voice translation-profile DIRECTONE

translate called 2

!

voice translation-profile PIAR

translate called 1

.

.

.

dial-peer voice 1 pots

translation-profile incoming AMGAZ

answer-address 6..

!

dial-peer voice 3 pots

translation-profile incoming PIAR

answer-address 8..

!

dial-peer voice 2 pots

translation-profile incoming DIRECTONE

answer-address 7..

!

.

.

.

dial-peer voice 600 pots

corlist outgoing call-mobile

description AMGAZ-Mobile Calls

destination-pattern 1907[0-9].......

port 0/0/0

forward-digits 10

!

dial-peer voice 601 pots

corlist outgoing call-national

description AMGAZ-National Calls

destination-pattern 190[1-5]........

port 0/0/0

forward-digits 10

!

dial-peer voice 700 pots

corlist outgoing call-mobile

description DIRECTONE-Mobile Calls

destination-pattern 2907[0-9].......

port 0/0/1

forward-digits 10

!

dial-peer voice 701 pots

corlist outgoing call-national

description DIRECTONE-National Calls

destination-pattern 290[1-5]........

port 0/0/1

forward-digits 10

telephony-service

sdspfarm conference mute-on 111 mute-off 222

sdspfarm units 4

sdspfarm tag 1 confprof1

sdspfarm tag 2 transcod1

conference hardware

load 7960-7940 P0030702T023

load 7911 P00307020200

max-ephones 96

max-dn 288

ip source-address 10.10.10.1 port 2000

service phone videoCabability 1

system message CCME4.1

url services http://phone-xml.berbee.com/menu.xmlopts=1234567

time-zone 34

time-format 24

date-format dd-mm-yy

max-conferences 8 gain -6

call-park system redirect

call-forward pattern .T

moh music-on-hold.au

multicast moh 239.1.1.1 port 2000

dn-webedit

time-webedit

transfer-system local-consult

transfer-pattern .T

secondary-dialtone 9

login timeout 1

Any help would be appreciated!

Oszkar

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htarra Fri, 09/05/2008 - 09:35

I think you are missing the transfer pattern.In Cisco Unified CME 4.0(1) and later versions, the line button for a monitored line can be used as a DSS for a call transfer when the monitored line is in-use, provided that the actual call transfer can succeed; for example, when the monitored line is configured for Call Forward Busy or Call Forward No Answer.

Actions

This Discussion