Chris Deren Tue, 09/02/2008 - 06:28
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Start here:


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_4_0/installation/getting_started/with_ip_ivr/ivr401gs.pdf


you can install CRS on the CM 4.X and below server, however it will be in very limited capacity, I would strongly recommand dedicated server.


Chris

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