09-01-2008 06:11 AM - edited 03-18-2019 09:33 PM
Hi all,
I have a request to setup a Voicemail to go to a public folder? Is this possible?
Many Thanks
Anthony.
Solved! Go to Solution.
09-03-2008 02:51 AM
Hi,
Yes, creating a distribution list is the easiest way to set this up.
Alternatively, create a mailbox in Exchange/AD and give these people permissions to access it.
Then from Outlook, add it as an additional mailbox (Tools > E-mail accounts > View or change existing e-mail accounts > change > more settings > advanced > "add") on each of their PC's and they can all view the same mailbox as a central store.
Details on distribution lists attached:
http://cisco.com/en/US/docs/voice_ip_comm/unity/403/administration/guide/ex/SAG_0180.html
Please rate useful posts....
09-01-2008 07:37 AM
more details??
unity?? CUC?? version??
exactly what do you mean by a public folder??
would be easier if you explain what you want to happen
please always provide those kind of details when posting
HTH
java
if this helps, please rate
09-01-2008 08:10 AM
Since Apologies for lack of information Java.
We are using Cisco Unity 4.0 Build 4.0(5)and we would like to configure a voicemail to go to an Exchange 2003 Public folder. This way staff that have access to this folder can listen to the voicemail.
Is this possible, I hope I have explained myself better here.
Thanks
Anthony.
09-01-2008 09:55 AM
you can set a call handler to take the message and make the message recipient a distribution list of who should receive the VM
if they don't have a dedicated mailbox then configure just one and configure alternate extensions for that one
HTH
java
if this helps, please rate
09-03-2008 02:51 AM
Hi,
Yes, creating a distribution list is the easiest way to set this up.
Alternatively, create a mailbox in Exchange/AD and give these people permissions to access it.
Then from Outlook, add it as an additional mailbox (Tools > E-mail accounts > View or change existing e-mail accounts > change > more settings > advanced > "add") on each of their PC's and they can all view the same mailbox as a central store.
Details on distribution lists attached:
http://cisco.com/en/US/docs/voice_ip_comm/unity/403/administration/guide/ex/SAG_0180.html
Please rate useful posts....
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: