CUCM 6.1(2) new build

Unanswered Question
Sep 1st, 2008
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New install, cannot access CCM serviceability or ccmuser. Get 'Database Communication error'


Am able to access OS administrator

using username of 'administrator'


I have re-booted and re-imaged


Can anyone help?

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Rob Huffman Mon, 09/01/2008 - 06:57
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Hi,


I am facing the same problem, brand new install of CUCM Business Edition 6.1.2.1000-13. I read the posts that Rob posted, still to try them while I wait on TAC, but have noticed that when i run a "utils services list" I see the following:


the "A Cisco DB" service is not running and does not want to start:


admin:utils service list


Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STOPPED] Component is not running A Cisco DB

ANDREW BERESFORD Mon, 09/01/2008 - 06:58
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Just found the answer on another post.

Seems that there may be a bug here?


did the reset administrator user and password

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