I have an interesting issue today -- returning to work today, I went to log into my phone and got a successful logon, but nothing changed on the phone. My DN does not show up on line 1 of my 7940.
I thought there might be a problem with my device profile since I've been monkeying with it testing various things, so I tried another user's phone. I logged her out, but nothing changed. She is logged off, but her DN still shows on the screen and she can still use her line as normal.
I checked RTMT and nothing shows abnormal in the logs, and I restarted the Extension Mobility feature service to no avail.
Has anyone seen this? Luckily, none of my users have any idea they even have Extension Mobility so they are working just fine so far, but I cannot use my device profile right now, which is a pain.
The system is CUCM-BE 188.8.131.520-3. Has anyone seen this before?
There is a known bug with the CuCM 6.0 (1) Business Edition where the extension mobility stops working unfortunately at the time the only work around was a reboot of the server see bug ID CSCsi68680.
We upgraded the server to 6.1 to resolve.