Email Events full raw text message

Unanswered Question
Sep 2nd, 2008

Looking to see if there is a method for getting a event/incident emailed that contains the message content the same as when you view an incident. Currently have been able to get syslog, email and xmail sent but the message only contains either a link to the MARS or just the title. I would like to get an email, syslog that contains all the information just like you see when you open an incident rather having to log into the MARS for every event.

I have this problem too.
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mhellman Wed, 09/03/2008 - 05:17

I believe the XML format contains the raw message. You'd have to parse it of course, but I think that's the only way.

p.mckay Wed, 09/03/2008 - 08:24

Thanks it does in fact as the dcoumnetation does indicate.

But to be blunt this a useless option if you do not know how to do that. Once again in my opinion Cisco strikes out on simple options.

mhellman Wed, 09/03/2008 - 08:28

i agree, the normal incident emails are pretty useless really...just a link telling you to go read the details yourself. It would be nice to have a configuration OPTION to include details in the email. Maybe zip it up and add as an attachment if it's over a certain size. I'm still not certain the raw message is something I'd personally want, but certainly all the other info in the incident.

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