- Silver, 250 points or more
So, here is the deal. I basically have a call coming in CVP comprehensive flow with sip proxies.
Call comes into an ICM menu (CVP Micro App) that one of the menu options goes to a label. This label ultimately sends the call back through CVP to SIP to CCM and its hits a route point into a UCCX Server where Dial By Name is hosted. Basically DTMF only works once in the UCCX a single time in the AA Menu. After this it doesnt work anymore until I reboot the UCCX machine. DTMF always works fine from an IP Phones directly into the route point. Do I need to do something special? Should I send it over the Call Manager Routing Client somehow instead of back through the sip proxies? Is this an option, do I have to do something special?
Thanks much, pretty urgent BTW