already stopped and started Ciscoworks. How do I troubleshoot this? Thanks
The list of Discrepancies and Best Practice Deviations are not persisted. They are generated anew each time Campus Manager Data Collection is run. Therefore, you must run a full Data Collection before you will be able to see any. Note: it is perfectly acceptable not to have any Deviations or Discrepancies if the network meets all of Cisco's recommendations.