Solved: Ciscoworks Discrepancies and best practices report no records found

alukes · ‎09-03-2008

already stopped and started Ciscoworks. How do I troubleshoot this? Thanks

Joe Clarke · ‎09-03-2008

The list of Discrepancies and Best Practice Deviations are not persisted. They are generated anew each time Campus Manager Data Collection is run. Therefore, you must run a full Data Collection before you will be able to see any. Note: it is perfectly acceptable not to have any Deviations or Discrepancies if the network meets all of Cisco's recommendations.

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Joe Clarke · ‎09-03-2008

The list of Discrepancies and Best Practice Deviations are not persisted. They are generated anew each time Campus Manager Data Collection is run. Therefore, you must run a full Data Collection before you will be able to see any. Note: it is perfectly acceptable not to have any Deviations or Discrepancies if the network meets all of Cisco's recommendations.

alukes · ‎09-03-2008

Ciscoworks was acting weird so I stopped and started it. I guess something somehow wiped out the info used to create the best practices and discrepancy entries.

After I re ran the campus manager data collection, I got my discrepancies and best practices entrys back.

Thanks!