if a user logs to CDR with their credential they will get only their information
CDR logs ALL info into the same DB, other way is to simply log into CAR as an admin an perform the reports per user
no way to configure the duration, many have tried in the past. the only option that has been mentioned around was TCL scripts to do that, but you would need to develop it
HTH
java
if this helps, please rate
HTH
java
if this helps, please rate