rs200tezza Thu, 09/04/2008 - 07:09
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Funnily enough, I have exactly the same problem....

Jaime Valencia Thu, 09/04/2008 - 10:34
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if this helps, please rate

espereir Thu, 09/04/2008 - 10:27
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Hello Mark,

What is the CCM version that you are running? In 4.X in order to have QRT you need to install Extended Functions; in 6.X it is a little bit different since the QRT viewer is not under serviceability, it was included on the RTMT tool; please check the following link (check the "Displaying QRT Report Information" section):

Also here is another useful link with the configuration of the QRT in CUCM 6.X:

Hope this helps!


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