rs200tezza Thu, 09/04/2008 - 07:09
User Badges:

Funnily enough, I have exactly the same problem....

Jaime Valencia Thu, 09/04/2008 - 10:34
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

version?????


HTH


java


if this helps, please rate

espereir Thu, 09/04/2008 - 10:27
User Badges:
  • Silver, 250 points or more

Hello Mark,


What is the CCM version that you are running? In 4.X in order to have QRT you need to install Extended Functions; in 6.X it is a little bit different since the QRT viewer is not under serviceability, it was included on the RTMT tool; please check the following link (check the "Displaying QRT Report Information" section):


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/rtmt/rtmt-cm.pdf


Also here is another useful link with the configuration of the QRT in CUCM 6.X:


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/fsgd.pdf


Hope this helps!

Actions

This Discussion