IPCC5X Agent workflow error

Unanswered Question
mikram Thu, 09/11/2008 - 08:39
User Badges:
  • Bronze, 100 points or more

Thank, I am runnning CUCM 6.0 with IPCC 5.02 es02 build024


Any work around?


cheers

shahid

jalsman Thu, 03/05/2009 - 09:13
User Badges:

i'm seeing the same error message. CUCM 6.01 and UCCCX 5.0(2) build 64

Jesse Northington Mon, 08/20/2012 - 14:09
User Badges:

Was there any resolution on this?  I seem to be having this issue with a single agent.

anchoudh Mon, 08/20/2012 - 19:36
User Badges:
  • Red, 2250 points or more

Hi Jesse,


Could you please explain the issue in more detail. Like what is the call flow (what Agent is trying to perform here), also details of the Workflow defined in CDA, also post the workflow along with the Agent configurations.


Would also request you to please post the Agent logs to see what is really going on. Agent logs fan be found at

C:\Program Files \Cisco\Desktop\log


Thanks,

Anand

Actions

This Discussion