CCM5 and Crystal Reports

Unanswered Question
Sep 4th, 2008

I have searched everywhere I know and have not been able to find an answer to my question. Maybe you guys can help me out. I am trying to access the call manager datbase using Crystal Reports 9. My best guess at this point is I need to set up an OBDC. If this is an Informix ODBC Driver, then I can figure out Host name and Server name, but I need help with Service name and Protocol type.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
EdwardHanna Tue, 09/09/2008 - 07:51

Thanks for the info.

I rather not get into that much detailed programming,so I took an easier (at least for me) approach.

Using the CDR Analysis and Reporting screen I exported the database to a CSV file. I then imported the files to an Access database which I later reported using Crystal Reports.

As it turns out this may be beneificial, in it allows me to retain historical data on a remote server. I also will not impact the callmanager when I am maniputing and producing reports.

Ed

Actions

This Discussion