Is there a way to fwd ext by time of day

Unanswered Question
Sep 5th, 2008
User Badges:

I need to configure some sort of time of day forwarding if possible. Is there a way to do this on cm 4.1. A group of users leaves everyday @ 6pm and needs to forward their lines to another group in a different office. Thanks!

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Rob Huffman Fri, 09/05/2008 - 04:34
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Chris,


For a scenario like this "Time of Day Routing" is your best friend :)


Time-of-Day Routing


--------------------------------------------------------------------------------


Time-of-Day routing routes calls to different locations based on the time of day when a call is made. For example, during business hours, calls can route to an office, and after hours, calls can go directly to a voice-messaging system or to a home number



From this good link;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_2/ccmsys/a03tod.html



Check out this this excellent Cisco Learning presentation on Time of Day Routing;


http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html


Hope this helps!

Rob

Rob Huffman Fri, 09/05/2008 - 05:10
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Chris,


You are most welcome my friend! This ToD presentation is surely one of the best I've seen from Cisco.


Take care,

Rob

Actions

This Discussion