Is there a way to fwd ext by time of day

Knightvoice_2 · ‎09-05-2008

I need to configure some sort of time of day forwarding if possible. Is there a way to do this on cm 4.1. A group of users leaves everyday @ 6pm and needs to forward their lines to another group in a different office. Thanks!

Rob Huffman · ‎09-05-2008

Hi Chris,

For a scenario like this "Time of Day Routing" is your best friend :)

Time-of-Day Routing

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Time-of-Day routing routes calls to different locations based on the time of day when a call is made. For example, during business hours, calls can route to an office, and after hours, calls can go directly to a voice-messaging system or to a home number

From this good link;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_2/ccmsys/a03tod.html

Check out this this excellent Cisco Learning presentation on Time of Day Routing;

http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html

Hope this helps!

Rob

Knightvoice_2 · ‎09-05-2008

Thanks once again for your help Rob!

Rob Huffman · ‎09-05-2008

Hi Chris,

You are most welcome my friend! This ToD presentation is surely one of the best I've seen from Cisco.

Take care,

Rob